Derek’s been a busy bee this week. We’ve been all over the North East fixing boilers and central heating systems.

Our best job was to help out Nancy who had no heating at all. We arrived to find her boiler in about 100 pieces – not ideal; this is how the last gas fitter has left it. On closer inspection of the Ideal Icos HE24 we found that the condensate trap with clogged with boiler debris.

This would have made the combustion chamber fill up with water and eventually stop the boiler because it was under water! The solution was quite simple – the trap needed to be cleared of all the black sludge and then the whole boiler needed to be flushed through with 10 kettles of boiling water. And that’s what we did.

After it was flushed out and a quick clean of the electronic sensors we fired it and it worked! Nancy said in her review, “The boiler stopped working. I asked quite a few plumbers for fixing but no one was sure to get it fixed. I asked Boiler Bee for a quote of a new boiler but he said he could fix it. What a surprise! And he did! We really appreciate and would recommend him to my friend!”

Derek’s also been busy fitting Nest internet thermostats this week. We’ve fitted two actually. One was used to control the under floor heating at a terraced property in North Shields, the second was a traditional heating system in Whitley Bay, both customers were delighted with the operation and control they have of their heating systems.