Are you signed up to one of the big utility companies and getting your annual service for £25/month? If so then you should taka closer look at their business strategy, which is:-

1. Do as little work as possible at the annual service in order to:-

2. Allow parts to breakdown causing the customer aguish, which:-

3. Adds weight to their rhetoric that the spare parts are hard to get and :-

4. Therefore you should install a new boiler in order to give you peace of mind, oh and :-

5. Continue to pay us £ 300 per year for breakdown cover which is already provided by the manufacturer’s 10 year warranty. 

This is a scam…..

Don’t fall for it, listen to Mr McArdle of Whitley Bay:-

“Boiler declared full of sludge and a new one required by a heating engineer sent by Corgiplan. In the process of getting quotes I called Richard. He had a look and stated it was repairable. During the process he removed the heat exchanger and pipes to show me there was no sludge present. After extensive investigation Richard identified the problem and fixed it. The life of boiler has been extended by at least 10 years. I have no hesitation in recommending Richard who will be servicing my boiler from now on.”

Mr McArdle’s boiler had the classic fault of decaying rubber hoses inside his boiler, this is a common fault and certainly not a death knell. Vaillant make replacement parts which are easily fitted in about an hour. Unfortunately the diverter valve had also packed in so this was replaced as well. In changing the valve I had to remove most of the internal  ’organs’ which proved to be fortuitous as I could show Mr McArdle that there was no mysterious sludge.

Or hear what Mr Pearce had to say in New York:-

“Richard at Macoun saved us approx. £1,600 after advice we had from other gas fitters was we needed a new boiler, Richard was very honest and said this wasn’t necessary and with a few replacement parts would be fine, his workmanship is excellent and most importantly he is very honest, reasonably priced and always on hand to speak to whenever needed I would strongly recommend using Richard at Macoun, and he is who we’ll be using for any issues we encounter all the time in the future.”

Mr Pearce has an old Ideal RS30 which had been installed when the houses were built in January 1993, so 24 years old. The boiler has a permanent pilot light and feeds its heat via an open vented system to the cylinder and radiators. The boiler has a seasonal efficiency of 79% and with regular maintenance should last for 30 years.

The customers where having problems restarting the pilot light after it had gone out. I dismantled the whole assembly and cleaned the jets, reassembled it and it worked fine; it looked like it had not been properly serviced in 23 years!

If your boiler is unreliable its probably because its been neglected for many years, call us and we’ll fix it.